Privacy Policy
Terms of Service
Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.
Last Update: November 19, 2024
Introduction
These Terms of Service govern your relationship with Garlik digital menu services ("Service") operated by Garlik ("us," "we," or "our").
1. Acceptance
By using Garlik, you accept these Terms. If you disagree, do not use the Service.
2. Privacy and Communications
You're responsible for maintaining current contact information
We may send account and service-related communications via email
See our Privacy Policy for data handling practices
3. Account Requirements
You must provide accurate account information
You must be 18+ years old to use the Service
You're responsible for maintaining account security
You must notify us of unauthorized account use
4. Service Usage
Comply with applicable laws and regulations
Use for legitimate business purposes only
Don't infringe on third-party rights
Maintain accurate menu and pricing information
5. Purchases and Subscriptions
Subscription fees based on current pricing page
14-day free trial available for new accounts
Automatic renewal at period end
Valid payment method required
All payments are final and non-refundable
We may modify pricing with 30 days notice
6. Service Level Agreement
24/7 customer support
99% uptime target
Scheduled maintenance with advance notice
No refunds for service interruptions
7. Content Rights
You grant us license to display and process content
You retain rights to your menu content
We retain rights to platform and technology
You must have rights to uploaded content
8. Termination
We may terminate service immediately for:
Non-payment
Terms violation
Fraudulent activity
Legal requirements
9. Liability
No liability for business losses
Service provided "as is"
Liability limited to fees paid in past 12 months
You indemnify us against claims from your use
10. Data Retention
Inactive account data kept 90 days after closure
Active account data retained during service
Data deletion available upon request
11. Changes to Terms
We process your data based on:
We may modify terms with 30 days notice
Continued use constitutes acceptance
Material changes will be communicated via email
12. Governing Law
We retain your data only as long as necessary for:
Disputes resolved in Egyptian courts
Governed by Egyptian law
Initial resolution through negotiation